This Privacy Policy describes how Boutique KM ("Producer K," "we," or "us"), located at 56 Gangnam-daero 8-gil, Seocho-gu, Seoul 06786, Republic of Korea, collects, uses, and discloses your Personal Information when you visit or make a purchase from producerk.com (the "Site").
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, how you interact with the Site, and, if you arrived through a campaign link (for example, a partner link), that link’s campaign details (such as utm_source and utm_medium).
- Purpose of collection: to load the Site accurately for you, to perform analytics on Site usage to optimize our Site, and to understand which links and campaigns bring visitors to the Site and lead to messages, surveys and orders.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal), email address, and phone number. We also add to your order the campaign details of the link that brought you to the Site (if any) and the language of the first page you visited.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify, PayPal (payment).
Customer support information
- Examples of Personal Information collected: Name, email address, and any messages or attachments you send us during a support inquiry, including through the contact form on our website. If you arrived through a campaign link, its campaign details are included with your message.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: Shopify Inbox, Gmail, Brevo (delivers messages sent through our contact form to our inbox).
Free Direction Check (pre-purchase survey)
- Examples of Personal Information collected: your name and email address; your answers to the survey questions (for example, the music you like, reference songs and your goals); a voice recording you upload (audio or video file) or a link you share instead; the package page you started from; if you arrived through a campaign link, that link’s campaign details; and your consent to this policy.
- Purpose of collection: to listen to your voice and answers and email you a free direction report with a recommended package. If you later buy a package, we link your survey to your order so your producer can start from it.
- Source of collection: collected directly from you when you submit the survey.
- Disclosure for a business purpose: stored with our processors Vercel (hosting for our website and customer portal) and Supabase (database and private file storage). Voice files are kept in private storage that only the Producer K team can access.
- Retention: we keep your survey answers and voice file for 12 months after you submit them, or for the length of your project if you buy a package. Files you upload but never submit are deleted automatically within about 24 hours.
To prevent spam, we briefly use your IP address to limit repeated survey submissions. It is not stored with your answers. You can ask us to access or delete your survey data at any time by emailing contact@producerk.com.
Minors
The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at contact@producerk.com to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- We also share your Personal Information with Brevo, which delivers our emails.
- We use Vercel to host our website and customer portal, and Supabase to store survey answers, voice files and project data.
- We use Cloudflare Turnstile to protect our contact form and Free Direction Check from spam and automated abuse. When you send a message, upload a file or submit the survey, Turnstile processes technical information such as your IP address and browser details to check that you are a person. Cloudflare does not use this information to identify, profile or target you. You can read more here: https://www.cloudflare.com/turnstile-privacy-policy/.
Analytics
We use the following tools to understand how visitors use our Site:
- We use Microsoft Clarity to understand how visitors use the Site (for example, clicks, scrolling and page navigation) so we can improve it. You can read more about how Microsoft uses your information here: https://privacy.microsoft.com/privacystatement.
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Where the law requires your consent (for example, in the European Economic Area, the United Kingdom and Switzerland), these tools run only after you accept them in our cookie banner. You can change your choice at any time on our Privacy Choices page.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. Free Direction Check data is kept as described in that section above. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Selling Personal Information
We do not sell or share your personal information.
- To opt out of the sale or sharing of your personal information, please click the “Do Not Sell or Share My Personal Information” link in the footer of this website.
- We also treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of the sale or sharing of your personal information.
- We do not sell or share the personal information of minors under 16 years of age without affirmative authorization.
- We do not offer financial incentives for the sale or retention of personal information.
Your rights
If you would like to exercise these rights, please contact us at contact@producerk.com.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at contact@producerk.com to request access, correction, or deletion of your personal information.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Free Direction Check data (including voice files) and project data are stored by Supabase in Seoul, Republic of Korea. Our website and customer portal are hosted by Vercel, so your information may pass through Vercel servers in other countries, including the United States, on its way to that storage.
CCPA
Under the California Consumer Privacy Act, California Civil Code Section 1798.100, if you are a resident of California you may contact us with regard to the following rights in relation to your personal data:
- Right of Access: You have a right to request access to the personal data we may hold on you for the past twelve (12) months. You may submit up to two (2) requests per year of access to your personal data.
- Right to Opt-In/Opt-Out of Sale or Sharing of Personal Data: For individuals sixteen (16) years or older, you have the right to opt out of the sale or sharing of personal data we may hold on you. You can exercise this right at any time by clicking the “Do Not Sell or Share My Personal Information” link in the footer of every page. For individuals between thirteen (13) to sixteen (16) years old, you have the right to opt in to the sale or sharing of personal data we may hold on you.
- Right to Deletion: You also have the right to ask us to delete personal data we may hold on you or restrict how it is used. There may be exceptions to the right to deletion for specific legal reasons which, if applicable, we will set out for you in response to your request.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your California Consumer Privacy Act rights.
If you want to make any of these requests, please contact contact@producerk.com. We will deal with requests for access to your personal data within forty-five (45) days for California-specific requests.
To help us respond as you expect, please specify that you are making a request under the California Consumer Privacy Act. We may need to request specific information from you to help us confirm your identity.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional and analytics cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
Cookies set by producerk.com
| Name | Function | Duration |
|---|---|---|
| pk_consent | Stores your cookie and tracking choices. | 1 year |
| pk_intake | Links your Free Direction Check to a later order. Set only after you submit the survey or open your report link. | 90 days |
| pk_utm | Remembers the campaign link that brought you to the Site (for example, a partner link) so we can see which links lead to messages, surveys and orders. Its details are added to your order, contact message or survey. Set only when you arrive through such a link. | Up to 30 days, or until you close your browser if you have not allowed analytics |
| pk_landing_locale | Remembers the language of the first page you visited. It is added to your order. | Session |
| pk_locale_suggestion | Remembers that you closed the language suggestion. | 1 year |
| _ga, _ga_* | Google Analytics: tells visits apart to measure site usage. | Up to 2 years |
| _clck, _clsk | Microsoft Clarity: measures how visitors use the site. | 1 year / 1 day |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, questions, or complaints, please contact us by email at contact@producerk.com.
Last updated: October 28, 2026
If you are not satisfied with our response, you may also contact your local data protection authority. For example: https://ico.org.uk/make-a-complaint/